I forgot my password. How do I obtain it?
2 months ago
You can recover your password with your email address:
Step 1: Open the Email section by clicking on the envelope symbol.
Step 2: Click “Forgot password”.
Step 3: Enter your email address.
Step 4: Check your email for an OTP code, enter it on the Genie website to reset your password.
Step 5: Create your new password.
Step 6: Proceed to log in to your Genie account as usual.