I forgot my password. How do I obtain it?

2 months ago

You can recover your password with your email address:


Step 1: Open the Email section by clicking on the envelope symbol.


Step 2: Click “Forgot password”.


Step 3: Enter your email address.


Step 4: Check your email for an OTP code, enter it on the Genie website to reset your password.


Step 5: Create your new password.


Step 6: Proceed to log in to your Genie account as usual.


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